Paramount Commerce experienced a minor incident on January 30, 2023 affecting INTERAC®, lasting 7h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jan 30, 2023, 01:04 AM UTC
One of our Partners (INTERAC) is currently experiencing intermittent performance which is impacting our services. We have not receiving emails from Interac since 19:38 EST due to which the deposits are not being marked as successful. There will be no overall impact as these deposits will be marked as successful as soon as we receive emails from Interac. Our team is currently monitoring and will provide an update once performance is stable again. We appreciate your patience and understanding.
- resolved Jan 30, 2023, 01:37 AM UTC
Our Partner Interac has resolved the issues affecting services and we are now seeing incoming emails as expected. Our team has observed performance levels returning to normal. Thank you for your patience.