Paramount Commerce incident
Interac Intermittent Performance (Deposits and Withdrawals)
Paramount Commerce experienced a minor incident on March 31, 2023 affecting INTERAC®, lasting 22h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 31, 2023, 01:17 AM UTC
One of our Partners (INTERAC) is currently experiencing intermittent performance related to incoming emails which is impacting our Interac deposit services and Withdrawal services causing delays. Our team is currently monitoring and will provide an update once performance is stable again. We appreciate your patience and understanding.
- monitoring Mar 31, 2023, 01:24 AM UTC
One of our Partners is currently experiencing intermittent performance related to incoming emails which is impacting our deposit and withdrawal services. Our team is currently monitoring and will provide an update once performance is stable again. We appreciate your patience and understanding.
- monitoring Mar 31, 2023, 02:04 PM UTC
One of our Partners continues to experience intermittent performance impacting our deposit services. Withdrawal services have since been restored and are operating as normal. We continue to actively monitor and will provide an update once performance is stable again. We appreciate your patience and understanding.
- resolved Mar 31, 2023, 11:45 PM UTC
Please be informed that the incident has been resolved while some deposits continue to process to its final status. we sincerely apologize for any inconvenience caused and thank you for your patience.