Paramount Commerce experienced a major incident on September 7, 2023 affecting INTERAC®, lasting 1h 16m. The incident has been resolved; the full update timeline is below.
Affected components
INTERAC®
Update timeline
- investigating Sep 07, 2023, 10:30 PM UTC
We are currently experiencing a service outage which is impacting our services. Our team is currently urgently working to restore performance levels return to normal. We apologize for any inconvenience.
- monitoring Sep 07, 2023, 11:20 PM UTC
A solution has been implemented and we are closely monitoring the interac systems.
- resolved Sep 07, 2023, 11:46 PM UTC
Normal performance has been restored.