Paragon incident

US Cloud: Intermittent Connection Issues with Task History, Connect Portal, and Request Triggers

Minor Resolved View vendor source →

Paragon experienced a minor incident on July 22, 2026 affecting Task History and Workflows and 1 more component, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2026, 11:17 PM UTC
Resolved
Jul 23, 2026, 12:15 AM UTC
Duration
57m
Detected by Pingoru
Jul 22, 2026, 11:17 PM UTC

Affected components

Task HistoryWorkflowsConnect PortalTask History API

Update timeline

  1. investigating Jul 22, 2026, 10:23 PM UTC

    We are currently investigating an issue impacting our Connect Portal, Task History, and Task History API.

  2. identified Jul 22, 2026, 11:17 PM UTC

    We have identified the issue and have been working to resolve the impacted services.

  3. identified Jul 22, 2026, 11:47 PM UTC

    We have identified some additional impacted services, with intermittent errors impacting a handful of request-based triggers. We are continuing to work towards a resolution.

  4. monitoring Jul 23, 2026, 01:25 AM UTC

    Our team is currently monitoring our services and will work on some additional improvements overnight.

  5. resolved Jul 23, 2026, 04:02 AM UTC

    This incident has been resolved.