Paragon incident

EU Cloud Instance: Degraded Performance for Workflows and Connect API

Minor Resolved View vendor source →

Paragon experienced a minor incident on July 29, 2026 affecting Workflows and Connect API, lasting 3h 3m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2026, 02:24 PM UTC
Resolved
Jul 29, 2026, 05:27 PM UTC
Duration
3h 3m
Detected by Pingoru
Jul 29, 2026, 02:24 PM UTC

Affected components

WorkflowsConnect API

Update timeline

  1. investigating Jul 29, 2026, 02:24 PM UTC

    Some customers hosted in EU cloud may see degraded performance. We are currently investigating the cause and will provide updates.

  2. identified Jul 29, 2026, 03:38 PM UTC

    We have identified the root cause of this issue and are working to restore performance within the hour.

  3. resolved Jul 29, 2026, 05:27 PM UTC

    This incident has been resolved.