PAR Ordering incident

EU environment performance issue affecting all channels

Major Resolved View vendor source →

PAR Ordering experienced a major incident on February 23, 2023, lasting 8h 9m. The incident has been resolved; the full update timeline is below.

Started
Feb 23, 2023, 11:46 AM UTC
Resolved
Feb 23, 2023, 07:56 PM UTC
Duration
8h 9m
Detected by Pingoru
Feb 23, 2023, 11:46 AM UTC

Update timeline

  1. investigating Feb 23, 2023, 11:46 AM UTC

    Our Cloud Infrastructure team is investigating this issue with the highest priority

  2. investigating Feb 23, 2023, 12:06 PM UTC

    Our Cloud Infrastructure team is investigating this issue with the highest priority

  3. investigating Feb 23, 2023, 12:09 PM UTC

    We are continuing to investigate this issue.

  4. investigating Feb 23, 2023, 12:24 PM UTC

    We are continuing to investigate this issue.

  5. monitoring Feb 23, 2023, 12:38 PM UTC

    Incident has been resolved and all components are operational again. We are monitoring the result.

  6. monitoring Feb 23, 2023, 02:05 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved Feb 23, 2023, 07:56 PM UTC

    This incident has been resolved.