PAR Ordering incident

Investigating issues with…

Notice Resolved View vendor source →

PAR Ordering experienced a notice incident on May 7, 2023 affecting Ordering API and Kiosk and 1 more component, lasting 2h 27m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2023, 10:45 AM UTC
Resolved
May 07, 2023, 01:13 PM UTC
Duration
2h 27m
Detected by Pingoru
May 07, 2023, 10:45 AM UTC

Affected components

Ordering APIKioskManagement Center/Content Management SystemWeb AppToastTablet App

Update timeline

  1. investigating May 07, 2023, 12:12 PM UTC

    We are investigating reports of a potential service interruption in some of our channels. We apologize for any inconvenience that this may cause and will post an update as soon as we learn more.

  2. resolved May 07, 2023, 01:13 PM UTC

    Investigation finalised: The issue was due to a problem with the domain name - All systems are operational