PAR Ordering incident

High response time on the CMS and MC Web apps

Notice Resolved View vendor source →

PAR Ordering experienced a notice incident on May 28, 2023, lasting 12h 25m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2023, 07:33 PM UTC
Resolved
May 29, 2023, 07:58 AM UTC
Duration
12h 25m
Detected by Pingoru
May 28, 2023, 07:33 PM UTC

Update timeline

  1. investigating May 28, 2023, 07:33 PM UTC

    We have been facing a high response time for our CMS and MC web pages in the LAC region for the last 30 minutes or so, and our team is analyzing the anomaly. We apologize for any inconvenience this may have caused. An update will be provided shortly.

  2. monitoring May 28, 2023, 07:56 PM UTC

    The service is working now, we will continue monitoring the issue. Thank you all for your patience.

  3. investigating May 28, 2023, 10:19 PM UTC

    We notice that the MENU applications are running slow again, we are still monitoring the issue.

  4. investigating May 28, 2023, 10:55 PM UTC

    Issue was resolved on 28.05.2023 4 AM CET. All system are fully operational now. We will are continuing to monitor.

  5. resolved May 29, 2023, 07:58 AM UTC

    This incident has been resolved. We are continuing to monitor.