PAR Ordering experienced a notice incident on April 29, 2024 affecting Ordering API, lasting 14h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Ordering API
Update timeline
- identified Apr 29, 2024, 03:07 PM UTC
MENU is having an full system outage that is affecting all live US Customers, We are actively investing the error and root cause to get our customers back live and operational. First sign of this at 9:45 ET.
- monitoring Apr 29, 2024, 04:17 PM UTC
Behaviour is back to normal and we're working on a root cause analysis from the team - The issue started at around 9:45 a.m and was solved at 11:38 a.m Central time
- resolved Apr 30, 2024, 05:47 AM UTC
This incident has been resolved.