PAR Ordering incident

Investigating issues with manual release of Webapp trough Customization Center

Notice Resolved View vendor source →

PAR Ordering experienced a notice incident on May 28, 2024 affecting Management Center/Content Management System and Web App, lasting 8d 1h. The incident has been resolved; the full update timeline is below.

Started
May 28, 2024, 11:21 AM UTC
Resolved
Jun 05, 2024, 12:44 PM UTC
Duration
8d 1h
Detected by Pingoru
May 28, 2024, 11:21 AM UTC

Affected components

Management Center/Content Management SystemWeb App

Update timeline

  1. identified May 28, 2024, 11:21 AM UTC

    We we informed by development teams regarding a problem with manual release of Webapp trough Customization Center. They have identified an issue that will cause CC to build wrong version of Webapp, so please DO NOT use CC for manual release until it is fixed. As soon as this is fixed, we will inform you and solve this case.

  2. identified May 30, 2024, 03:26 PM UTC

    Hotfix released for api version on core-api. Solved for US environment. Hotfix for EU and LAC has also been released. We will be monitoring for the next 12 hours.

  3. monitoring May 31, 2024, 10:47 AM UTC

    A hotfix has been released and we will be monitoring it for the next 12 hours for results.

  4. resolved Jun 05, 2024, 12:44 PM UTC

    Problem has been resolved with a hotfix.