PAR Ordering experienced a major incident on October 20, 2025 affecting Ordering API, lasting 4h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Ordering API
Update timeline
- investigating Oct 20, 2025, 09:25 AM UTC
Partial degradation for ordering services related to AWS US-East-1 outage.
- resolved Oct 20, 2025, 01:27 PM UTC
This incident has been resolved.