PAR Ordering incident

AWS US-East-1 Outage

Minor Resolved View vendor source →

PAR Ordering experienced a minor incident on October 20, 2025 affecting Ordering API, lasting 22h 28m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 03:26 PM UTC
Resolved
Oct 21, 2025, 01:55 PM UTC
Duration
22h 28m
Detected by Pingoru
Oct 20, 2025, 03:26 PM UTC

Affected components

Ordering API

Update timeline

  1. investigating Oct 20, 2025, 03:26 PM UTC

    AWS-related issues are still causing partial service degradation and slower response times.

  2. monitoring Oct 20, 2025, 11:17 PM UTC

    We continue to monitor the recovery of AWS US-East-1 and associated third-party services impacted by the outage.

  3. resolved Oct 21, 2025, 01:55 PM UTC

    AWS issues have been resolved, and all systems are now fully operational. We continue to monitor performance closely.