PAR Ordering experienced a minor incident on October 28, 2025 affecting Ordering API, lasting 9h. The incident has been resolved; the full update timeline is below.
Affected components
Ordering API
Update timeline
- investigating Oct 28, 2025, 09:04 PM UTC
All workflows operational with slower messages processing, we are closely monitoring.
- resolved Oct 29, 2025, 06:05 AM UTC
The latency issues affecting AWS EC2 in the US-East-1 region have been resolved. We will continue to closely monitor system performance to ensure stability and optimal service delivery.