PAR Ordering incident

Partial Outage

Major Resolved View vendor source →

PAR Ordering experienced a major incident on October 30, 2025 affecting Ordering API, lasting 4h 39m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2025, 09:56 AM UTC
Resolved
Oct 30, 2025, 02:36 PM UTC
Duration
4h 39m
Detected by Pingoru
Oct 30, 2025, 09:56 AM UTC

Affected components

Ordering API

Update timeline

  1. identified Oct 30, 2025, 09:56 AM UTC

    We are currently experiencing performance issues with orders. There is a release process issue with long database migrations causing orders to fail. We are working on this with High Priority and issue should be resolved soon.

  2. resolved Oct 30, 2025, 02:36 PM UTC

    Issue is resolved.