PAR Ordering incident

Loyalty integration - Partial Service Degradation

Notice Resolved View vendor source →

PAR Ordering experienced a notice incident on October 30, 2025 affecting PAR Punchh Loyalty, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2025, 03:35 PM UTC
Resolved
Oct 30, 2025, 04:37 PM UTC
Duration
1h 2m
Detected by Pingoru
Oct 30, 2025, 03:35 PM UTC

Affected components

PAR Punchh Loyalty

Update timeline

  1. investigating Oct 30, 2025, 03:35 PM UTC

    Identified - We are currently experiencing issues with the DLC service across our Loyalty integrations. We’re working on this as our top priority and the issue will be solved soon

  2. resolved Oct 30, 2025, 04:37 PM UTC

    Issue resolved