PAR Ordering experienced a minor incident on March 25, 2026 affecting Doordash and UberEats and 1 more component, lasting 6h 3m. The incident has been resolved; the full update timeline is below.
Affected components
DoordashUberEatsGrubHubSkipTheDishes
Update timeline
- identified Mar 25, 2026, 08:44 AM UTC
We are experiencing issues in the 3P sync flow resulting in some customers unable to sync menu changes to the marketplaces. Impact: Minor - Some orders containing items with un-synced changes have failed to be processed correctly. The team is currently working on a solution.
- monitoring Mar 25, 2026, 11:39 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 25, 2026, 02:47 PM UTC
This incident has been resolved.