PAR Ordering incident

iOS service degradation for v1 customers

Minor Resolved View vendor source →

PAR Ordering experienced a minor incident on March 26, 2026 affecting iOS App, lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2026, 08:23 PM UTC
Resolved
Mar 26, 2026, 10:13 PM UTC
Duration
1h 49m
Detected by Pingoru
Mar 26, 2026, 08:23 PM UTC

Affected components

iOS App

Update timeline

  1. investigating Mar 26, 2026, 08:23 PM UTC

    We are currently investigating an issue affecting orders placed through the mobile app (iOS) for customers on v1. Android and webb app remain unaffected, but iOS customers are encountering a “We ran into a problem” error message.

  2. identified Mar 26, 2026, 09:32 PM UTC

    The issue has been identified and a fix is been deployed.

  3. identified Mar 26, 2026, 09:45 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Mar 26, 2026, 10:13 PM UTC

    The incident has been resolved now.