PAR Ordering incident

EXTERNAL ISSUE - Doordash Open API Order Health Impacted

Major Resolved View vendor source →

PAR Ordering experienced a major incident on May 5, 2026 affecting Doordash, lasting 2h 35m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 05:06 PM UTC
Resolved
May 05, 2026, 07:42 PM UTC
Duration
2h 35m
Detected by Pingoru
May 05, 2026, 05:06 PM UTC

Affected components

Doordash

Update timeline

  1. investigating May 05, 2026, 05:06 PM UTC

    Doordash is experiencing issues on the API and this is affecting order health across their integrators. We will monitor and share updates. Doordash Status Page here: https://doordash.statuspage.io/#

  2. investigating May 05, 2026, 07:41 PM UTC

    We are continuing to investigate this issue.

  3. investigating May 05, 2026, 07:42 PM UTC

    We are continuing to investigate this issue.

  4. resolved May 05, 2026, 07:42 PM UTC

    This incident has been resolved.