PAR Ordering experienced a minor incident on July 6, 2026 affecting PAR POS, lasting 1h 15m. The incident has been resolved; the full update timeline is below.
Affected components
PAR POS
Update timeline
- investigating Jul 06, 2026, 01:56 PM UTC
We are investigating reports of a potential service interruption with orders failing with unknown status. We apologize for any inconvenience that this may cause and will post an update as soon as we learn more.
- monitoring Jul 06, 2026, 02:22 PM UTC
The root cause has been identified and fixed. We'll continue monitoring to ensure the integration is working as expected.
- resolved Jul 06, 2026, 03:11 PM UTC
The issue affected order placement across all channels on brands with v2 menus due to an error in the deployment of a fix. More details will be shared with the affected brands