PAR Ordering incident

Issues with Support case intake via email

Minor Resolved View vendor source →

PAR Ordering experienced a minor incident on July 6, 2026 affecting Other systems, lasting 3h 5m. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2026, 03:10 PM UTC
Resolved
Jul 06, 2026, 06:16 PM UTC
Duration
3h 5m
Detected by Pingoru
Jul 06, 2026, 03:10 PM UTC

Affected components

Other systems

Update timeline

  1. investigating Jul 06, 2026, 03:10 PM UTC

    Our PAR Support Portal is having issues creating tickets that are coming in via email. The System Admin team is working on it, but we suggest using the contact form instead while we resolve the issue: https://supportcenter.partech.com/s/create-a-case

  2. resolved Jul 06, 2026, 06:16 PM UTC

    The issue has been solved