Papertrail incident

Delayed log ingestion and alerts

Minor Resolved View vendor source →

Papertrail experienced a minor incident on July 7, 2025 affecting Log Collection and Log Search and 1 more component, lasting 2h 7m. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2025, 08:36 AM UTC
Resolved
Jul 07, 2025, 10:44 AM UTC
Duration
2h 7m
Detected by Pingoru
Jul 07, 2025, 08:36 AM UTC

Affected components

Log CollectionLog SearchSearch Alerts

Update timeline

  1. investigating Jul 07, 2025, 08:36 AM UTC

    We are currently investigating this issue.

  2. resolved Jul 07, 2025, 10:44 AM UTC

    This incident has been resolved.