Papertrail incident

Alerts delayed

Minor Resolved View vendor source →

Papertrail experienced a minor incident on October 20, 2025 affecting Search Alerts, lasting 2h 33m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 04:02 PM UTC
Resolved
Oct 20, 2025, 06:36 PM UTC
Duration
2h 33m
Detected by Pingoru
Oct 20, 2025, 04:02 PM UTC

Affected components

Search Alerts

Update timeline

  1. identified Oct 20, 2025, 04:02 PM UTC

    Alerts service disruption due outage at provider: https://health.aws.amazon.com/health/status#multipleservices-us-east-1_1760944260

  2. identified Oct 20, 2025, 06:07 PM UTC

    The alert service latencies have returned to normal, but changes to port destinations are delayed.

  3. resolved Oct 20, 2025, 06:36 PM UTC

    This incident has been resolved.