Papertrail incident
Some logs delivered from the Heroku AddOn may not arrive.
Papertrail experienced a minor incident on July 9, 2025 affecting Log Collection, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
Log Collection
Update timeline
- identified Jul 09, 2025, 11:31 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 09, 2025, 11:54 PM UTC
This incident has been resolved.