Papertrail incident

Delayed logs and search alerts

Minor Resolved View vendor source →

Papertrail experienced a minor incident on August 21, 2025 affecting Log Search and Search Alerts, lasting 2h 10m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2025, 05:56 PM UTC
Resolved
Aug 21, 2025, 08:07 PM UTC
Duration
2h 10m
Detected by Pingoru
Aug 21, 2025, 05:56 PM UTC

Affected components

Log SearchSearch Alerts

Update timeline

  1. investigating Aug 21, 2025, 05:56 PM UTC

    We are currently investigating this issue.

  2. identified Aug 21, 2025, 07:18 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 21, 2025, 08:07 PM UTC

    This incident has been resolved.