Pantheon experienced a minor incident on November 18, 2025 affecting Dashboard, lasting 3h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 18, 2025, 08:09 PM UTC
Our internal monitoring has been alerted to issues regarding Dashboard performance. The Engineering team is currently investigating this and will post more updates here as soon as we have more information to share. We apologize for any inconvenience this has caused. We appreciate your understanding and patience during this process. If you require urgent support, please open a ticket or chat. If you are unable to access the dashboard, you may also contact us via email. [email protected]
- investigating Nov 18, 2025, 09:18 PM UTC
We are continuing to investigate this issue.
- monitoring Nov 18, 2025, 10:31 PM UTC
The fix has been successfully deployed. We are currently monitoring service stability.
- resolved Nov 18, 2025, 11:11 PM UTC
This incident has been resolved.