Pantheon experienced a minor incident on December 2, 2025 affecting Dashboard, lasting 1h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 02, 2025, 07:08 PM UTC
Our internal monitoring systems have alerted us to a period of degraded performance within the Dashboard. The Engineering team has been fully mobilized and is actively working to diagnose and resolve the issue. We sincerely apologize for any disruption this causes to your workflow. We appreciate your continued patience while we work toward a resolution. For immediate needs: * For urgent support, please open a ticket or use the chat function. * If you are blocked from accessing the Dashboard, you can reach us via email at [email protected].
- monitoring Dec 02, 2025, 07:52 PM UTC
We're closely monitoring the implemented fix, and the platform remains stable. We are now seeing good results from our internal monitoring. If you encounter any issues regarding Dashboard performance, please don't hesitate to contact our support team for immediate assistance. We appreciate your understanding and patience during this monitoring process.
- resolved Dec 02, 2025, 08:24 PM UTC
This incident has been resolved.