Pantheon incident

Degraded performance with external CI workflows

Minor Resolved View vendor source →

Pantheon experienced a minor incident on January 29, 2026 affecting Terminus Operations, lasting 8h 37m. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2026, 05:01 PM UTC
Resolved
Jan 30, 2026, 01:38 AM UTC
Duration
8h 37m
Detected by Pingoru
Jan 29, 2026, 05:01 PM UTC

Affected components

Terminus Operations

Update timeline

  1. investigating Jan 29, 2026, 05:01 PM UTC

    Pantheon is aware, through customer reports, that some users are experiencing failed CI workflows related to the Terminus installation process. At this time, Pantheon's core platform and services are operating normally, and site uptime and availability are not impacted. Our Engineering team is actively reviewing the reported behavior and working to identify the cause. We will continue to provide updates as more information becomes available. Thank you for your patience and for bringing this to our attention.

  2. identified Jan 29, 2026, 05:54 PM UTC

    The issue has been identified, and a fix is currently pending rollout. Our Engineering team is actively coordinating deployment and will provide updates as the rollout progresses.

  3. identified Jan 29, 2026, 06:56 PM UTC

    A fix has been prepared as of this time, and deployment is awaiting rollout; updates will be provided as progress is made.

  4. identified Jan 29, 2026, 08:12 PM UTC

    The fix is ready, and deployment is awaiting documentation approval; we will keep the status page updated as the rollout progresses.

  5. monitoring Jan 30, 2026, 01:04 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jan 30, 2026, 01:38 AM UTC

    This incident has been resolved.