Pantheon incident
Intermittent access issues affecting Pantheon Dashboard and Workflow
Pantheon experienced a minor incident on March 28, 2026 affecting Dashboard and Workflow Operations and 1 more component, lasting 1h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 28, 2026, 12:41 PM UTC
We are investigating an issue affecting access to the Pantheon Dashboard, Workflow, and/or the Platform API. Customers may experience errors such as [502 responses, degraded performance, or failed commands]. Our team is reviewing logs and metrics to determine the cause and implement a resolution. We’ll share additional updates here as the situation evolves. We recommend postponing non-critical tasks involving the Dashboard or CLI until the issue is resolved. If you are unable to access the Dashboard and need urgent support, please contact [email protected] for support.
- investigating Mar 28, 2026, 01:34 PM UTC
We are continuing to investigate the issue. We recommend postponing non-critical tasks involving the Dashboard or CLI until the issue is resolved. If you are unable to access the Dashboard and need urgent support, please contact [email protected] for support.
- monitoring Mar 28, 2026, 01:59 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 28, 2026, 02:30 PM UTC
This incident has been resolved.