Pantheon experienced a minor incident on July 10, 2026 affecting Dashboard, lasting 1d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 10, 2026, 04:33 PM UTC
We are investigating reports of slow load times and degraded performance within the Pantheon Dashboard. Traffic to live sites is routing normally and is not impacted by this event. Our Engineering team is actively working to identify the root cause and restore full Dashboard functionality. If you are unable to access the Dashboard to submit a ticket, please email us directly at [email protected] for critical, time-sensitive deployments. Next update: 30 minutes.
- investigating Jul 10, 2026, 05:57 PM UTC
Investigation into the Pantheon Dashboard performance degradation is ongoing. For critical support outside the dashboard interface, email [email protected] immediately. Next update: Between 30 minutes and 3 hours.
- monitoring Jul 10, 2026, 10:03 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 11, 2026, 09:33 PM UTC
This incident has been resolved. The Pantheon Dashboard is performing normally, and loading times remain completely stable.