Oxahost Outage History
Oxahost is up right nowPingoru has recorded 28 incidents for Oxahost: 13 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 4 | 33 of 720 (5%) |
| July 2026 | 6 | 5 of 744 (1%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 510 (0%) |
Incidents, newest first
Minor July 19, 2026 Connectivity issues in Rack 02 in DC Ben Arous 42m Datacenters (DC1: Ben Arous-Tunisia)
Started Jul 19, 2026, 01:29 PM UTC· resolved Jul 19, 2026, 02:12 PM UTC
- investigating Jul 19, 2026, 01:29 PM UTC
We are currently investigating this incident.
- resolved Jul 19, 2026, 02:12 PM UTC
The disruption was traced back to a **network hardware issue**, specifically an intermittent failure on a top-of-rack switch uplink. While redundant secondary paths prevented a total blackout, a subset of servers experienced brief packet loss and latency spikes. On-site network engineers quickly isolated the faulty hardware and are actively deploying a replacement component to restore full, seamless operational stability.
Minor July 16, 2026 cPanel accounts could not connect to Remote MySQL Server 10 4h 13m Shared Hosting (cPanel /WHM Shared Hosting)
Started Jul 16, 2026, 09:30 PM UTC· resolved Jul 17, 2026, 01:44 AM UTC
- investigating Jul 16, 2026, 09:30 PM UTC
We are currently investigating this incident.
- investigating Jul 16, 2026, 09:36 PM UTC
We are currently investigating this incident.
- identified Jul 17, 2026, 12:24 AM UTC
We are continuing to work on a fix for this incident.
- resolved Jul 17, 2026, 01:44 AM UTC
Following rigorous efforts by our engineering team, we determined that restoring the crashed MySQL 10 instance to its previous state was not technically feasible. To ensure platform stability, we executed our DRP and successfully restored our system utilizing yesterday's backup. We recognize the severity of this outage for our customers. In accordance with our SLA commitments, we are offering one free month of service to all impacted accounts. Please contact our Support department directly to initiate your SLA credit request before next 14 days.
Minor July 16, 2026 Partial power disruption – Tunis Datacenter 11m Datacenters (DC4 : Tunis - Tunisia)
Started Jul 16, 2026, 10:54 AM UTC· resolved Jul 16, 2026, 11:06 AM UTC
- investigating Jul 16, 2026, 10:54 AM UTC
We are currently investigating this incident.
- resolved Jul 16, 2026, 11:06 AM UTC
Power has been fully restored at the Tunis Datacenter, and all services are back online. We sincerely apologize for any inconvenience caused.
Notice June 25, 2026 Upstream connectivity issues 1d 6h Datacenters (DC4 : Tunis - Tunisia)
Started Jun 25, 2026, 05:55 AM UTC· resolved Jun 26, 2026, 12:10 PM UTC
- investigating Jun 25, 2026, 05:55 AM UTC
We are currently investigating this incident.
- monitoring Jun 25, 2026, 06:43 AM UTC
Upstream carrier issue identified and mitigated by the operator. We are currently in the monitoring phase to verify full recovery.
- identified Jun 25, 2026, 07:12 AM UTC
We are experiencing a reoccurrence of service disruptions. Our team is actively investigating the incident and will provide updates as they become available.
- identified Jun 25, 2026, 10:02 AM UTC
Our upstream telecom partner has confirmed they are mitigating a large-scale Distributed Denial of Service (DDoS) attack targeting the national network backbone. The provider is actively working on mitigation strategies, but some disruptions continue. We sincerely apologize for the impact on your services and appreciate your patience as we navigate this major infrastructure event.
- monitoring Jun 25, 2026, 01:44 PM UTC
Uplink has been stable for more than two hours now. We are continuing to monitor the situation closely, and if there are no further interruptions, we will close the incident. Thank you again for your patience!
- resolved Jun 26, 2026, 12:10 PM UTC
Following 24 hours of continuous monitoring confirming full network stability, this incident is now officially closed. A comprehensive incident report will be published on our blog within the next 48 hours. This post will detail the root cause of the upstream operator outage and outline the technical measures we are implementing to prevent this type of issue in the future. Thank you for your patience.
Minor June 11, 2026 Some virtual servers are offline on COMPUTE 20 2h 14m Private Servers (Virtual Private Servers)
Started Jun 11, 2026, 01:08 AM UTC· resolved Jun 11, 2026, 03:23 AM UTC
- investigating Jun 11, 2026, 01:08 AM UTC
We are currently investigating this incident.
- monitoring Jun 11, 2026, 02:39 AM UTC
We identified a hardware issue. We implemented a fix and are currently monitoring the result.
- resolved Jun 11, 2026, 03:23 AM UTC
This incident has been resolved.
Minor December 19, 2025 Urgent Network Notice: Connectivity Issues in DC2 (Ooredoo) 4h 22m
Started Dec 19, 2025, 06:58 AM UTC· resolved Dec 19, 2025, 11:21 AM UTC
- investigating Dec 19, 2025, 06:58 AM UTC
We are currently experiencing intermittent connectivity issues within our **DC2 Data Center** affecting services routed through **Ooredoo**..
- monitoring Dec 19, 2025, 07:58 AM UTC
Operator "Ooredoo" has implemented a fix and services are back to normal, we are currently monitoring the result..
- resolved Dec 19, 2025, 11:21 AM UTC
The incident is now fully resolved. Following the implemented fix, we have completed more than 3-hour observation window with no further performance degradation or service interruptions. System metrics have returned to baseline, and all services are operating normally..
Minor December 2, 2025 Oxahost Client Area Update – Overall
Started Dec 02, 2025, 02:00 AM UTC· resolved Dec 02, 2025, 02:00 AM UTC
No vendor updates were posted for this incident.
Minor June 5, 2025 Degraded Performance – COMPUTE10 VPS Node 7h 55m
Started Jun 05, 2025, 05:14 AM UTC· resolved Jun 05, 2025, 01:10 PM UTC
- investigating Jun 05, 2025, 05:14 AM UTC
We are observing degraded performance on the COMPUTE10 VPS node. Affected virtual machines may experience higher CPU load, slower I/O, or intermittent time-outs. Our engineering team is actively running diagnostics to identify the root cause and mitigate the impact. No other compute nodes are affected at this time. We will provide an update soon if we have new information. Thank you for your patience and understanding..
- monitoring Jun 05, 2025, 11:10 AM UTC
We implemented a fix and are currently monitoring the result..
- resolved Jun 05, 2025, 01:10 PM UTC
This incident has been resolved..
Major April 30, 2025 Operations System Major Update –
Started Apr 30, 2025, 11:00 PM UTC· resolved Apr 30, 2025, 11:00 PM UTC
No vendor updates were posted for this incident.
Major December 19, 2024 Some servers are down on TN-DC1 12h 1m
Started Dec 19, 2024, 09:35 PM UTC· resolved Dec 20, 2024, 09:37 AM UTC
- investigating Dec 19, 2024, 09:35 PM UTC
We are currently investigating this incident..
- monitoring Dec 20, 2024, 12:00 AM UTC
Switch loop detected. We replaced hardware and resolved the issue. Now we intensively monitor for 8 hours. We're sorry for any inconvenience..
- resolved Dec 20, 2024, 09:37 AM UTC
No downtime observed. Since more than 8 hours. Incident closed..
Minor December 5, 2024 Hotline systems update –
Started Dec 05, 2024, 05:00 PM UTC· resolved Dec 05, 2024, 05:00 PM UTC
No vendor updates were posted for this incident.