Oxahost incident

Urgent Network Notice: Connectivity Issues in DC2 (Ooredoo)

Minor Resolved View vendor source →

Oxahost experienced a minor incident on December 19, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2025, 06:58 AM UTC
Resolved
Dec 19, 2025, 06:58 AM UTC
Duration
Detected by Pingoru
Dec 19, 2025, 06:58 AM UTC

Update timeline

  1. resolved Dec 19, 2025, 06:58 AM UTC

    Type: Incident Duration: 4 hours and 23 minutes Affected Components: DC2: Mannouba-Tunisia Dec 19, 11:21:16 GMT+0 - Resolved - The incident is now fully resolved. Following the implemented fix, we have completed more than 3-hour observation window with no further performance degradation or service interruptions. System metrics have returned to baseline, and all services are operating normally. Dec 19, 06:58:29 GMT+0 - Investigating - We are currently experiencing intermittent connectivity issues within our **DC2 Data Center** affecting services routed through **Ooredoo**. Dec 19, 07:58:55 GMT+0 - Monitoring - Operator "Ooredoo" has implemented a fix and services are back to normal, we are currently monitoring the result.