Oviva incident

Patients unable to complete initial survey and book appointment

Minor Resolved View vendor source →

Oviva experienced a minor incident on May 8, 2024 affecting Oviva Direkt Mobile App, lasting 1h 46m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2024, 10:36 AM UTC
Resolved
May 08, 2024, 12:23 PM UTC
Duration
1h 46m
Detected by Pingoru
May 08, 2024, 10:36 AM UTC

Affected components

Oviva Direkt Mobile App

Update timeline

  1. investigating May 08, 2024, 10:36 AM UTC

    We are investigating the cause of the issue and trying to find resolution.

  2. monitoring May 08, 2024, 11:12 AM UTC

    After the restart of some services we seemed to have resolved the issue. We'll continue to monitor to ensure everything is functioning as expeceted.

  3. resolved May 08, 2024, 12:23 PM UTC

    After monitoring the systems, they seem fine and the issue should now be resolved.