Oviva incident

Unable to create leads from surveys

Minor Resolved View vendor source →

Oviva experienced a minor incident on October 17, 2024 affecting Website (oviva.com) and CRM Germany and 1 more component, lasting 6h 5m. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2024, 08:26 AM UTC
Resolved
Oct 17, 2024, 02:31 PM UTC
Duration
6h 5m
Detected by Pingoru
Oct 17, 2024, 08:26 AM UTC

Affected components

Website (oviva.com)CRM GermanyCRM SwitzerlandCRM UK

Update timeline

  1. investigating Oct 17, 2024, 08:26 AM UTC

    We are currently investigating the issue.

  2. identified Oct 17, 2024, 08:32 AM UTC

    We identified the issue and continue to look into a resolution.

  3. identified Oct 17, 2024, 10:11 AM UTC

    We implemented a temporary fix and are testing.

  4. resolved Oct 17, 2024, 02:31 PM UTC

    A fix is put in place and the issue is now resolved.