Oviva incident

Outcome Letter Broken (CCR Editor)

Minor Resolved View vendor source →

Oviva experienced a minor incident on January 16, 2025 affecting CRM Germany and CRM Switzerland and 1 more component, lasting 4h 34m. The incident has been resolved; the full update timeline is below.

Started
Jan 16, 2025, 08:33 AM UTC
Resolved
Jan 16, 2025, 01:07 PM UTC
Duration
4h 34m
Detected by Pingoru
Jan 16, 2025, 08:33 AM UTC

Affected components

CRM GermanyCRM SwitzerlandCRM UK

Update timeline

  1. investigating Jan 16, 2025, 08:33 AM UTC

    Outcome Letter feature (Clinical case report) is completely broken. We are investigating.

  2. identified Jan 16, 2025, 09:41 AM UTC

    The issue has been identified. We are working on a fix.

  3. identified Jan 16, 2025, 01:07 PM UTC

    Issue has been resolved

  4. resolved Jan 16, 2025, 01:07 PM UTC

    Issue has been resolved.