Oviva incident

oviva.com - Email delivery and Website reachability issues

Minor Resolved View vendor source →

Oviva experienced a minor incident on April 2, 2025, lasting 2d 1h. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2025, 05:44 AM UTC
Resolved
Apr 04, 2025, 07:29 AM UTC
Duration
2d 1h
Detected by Pingoru
Apr 02, 2025, 05:44 AM UTC

Update timeline

  1. investigating Apr 02, 2025, 05:44 AM UTC

    We are currently experiencing issues with our public facing non-medical applications. We are investigating the issue

  2. investigating Apr 02, 2025, 06:09 AM UTC

    The issue has been identified and fixed and the systems are recovering.

  3. investigating Apr 02, 2025, 01:00 PM UTC

    Some email deliverying and receiving services are still partially impacted. We are still monitoring the recovery process.

  4. monitoring Apr 03, 2025, 06:08 AM UTC

    Our email delivery and website reachability issues are resolved. We are continuing to monitor our systems and will inform affected users as needed.

  5. resolved Apr 04, 2025, 07:29 AM UTC

    The issue has been resolved.