Oviva incident

Prescription Fax not sent due to missing field in Salesforce

Minor Resolved View vendor source →

Oviva experienced a minor incident on July 2, 2025 affecting CRM Germany and Oviva Direkt Mobile App, lasting 23h 40m. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2025, 09:18 AM UTC
Resolved
Jul 03, 2025, 08:59 AM UTC
Duration
23h 40m
Detected by Pingoru
Jul 02, 2025, 09:18 AM UTC

Affected components

CRM GermanyOviva Direkt Mobile App

Update timeline

  1. investigating Jul 02, 2025, 09:18 AM UTC

    We are currently investigating the issue.

  2. resolved Jul 03, 2025, 08:59 AM UTC

    All faxes are now processed and the issue is resolved.