Oviva experienced a minor incident on February 11, 2026 affecting Oviva Direkt Coaching Suite and Oviva Direkt Mobile App, lasting 1d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Oviva Direkt Coaching SuiteOviva Direkt Mobile App
Update timeline
- investigating Feb 11, 2026, 09:36 AM UTC
We are experiencing issues with the DiGA infrastructure at the moment.
- identified Feb 11, 2026, 09:55 AM UTC
We have identified the issue.
- investigating Feb 11, 2026, 09:55 AM UTC
Patient-facing capabilities may still be degraded, including task completion and other management functionality.
- identified Feb 11, 2026, 02:46 PM UTC
We are downgrading the ongoing issues to an incident.
- identified Feb 12, 2026, 08:28 AM UTC
The root cause of the issue has been resolved but the system is recovering only slowly. Patients are still impacted, they see their measurement updates with a very long delay of several hours. This affects also the goal completion feature in the apps.
- resolved Feb 13, 2026, 08:53 AM UTC
The issue has been resolved.