Outsystems experienced a minor incident on August 26, 2026 affecting US East / Virginia and Asia Pacific / Singapore, lasting 11h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 26, 2026, 05:16 AM UTC
We are currently investigating an issue that may cause delays in the execution of timers for some applications. Some timers may remain pending longer than expected. We will provide an update as soon as we have more information.
- monitoring Aug 26, 2026, 06:56 AM UTC
A solution has been applied to resolve this issue. We will continue monitoring this situation to ensure full recovery. We will provide updates as more information becomes available.
- resolved Aug 26, 2026, 04:33 PM UTC
This incident has been resolved. The issue was caused by a recent platform update that could prevent a timer's status from being recorded correctly after it ran, leaving it in a pending state. Our team has corrected this and confirmed that timers are executing as expected across the affected regions. We apologise for any disruption caused and thank you for your patience.