Outsystems incident

Deployment Stage Incorrectly Ordered on ODC Platform

Major Resolved View vendor source →

Outsystems experienced a major incident on June 29, 2026 affecting US East / Virginia and Europe / Frankfurt and 1 more component, lasting 13h 38m. The incident has been resolved; the full update timeline is below.

Started
Jun 29, 2026, 04:28 AM UTC
Resolved
Jun 29, 2026, 06:07 PM UTC
Duration
13h 38m
Detected by Pingoru
Jun 29, 2026, 04:28 AM UTC

Affected components

US East / VirginiaEurope / FrankfurtAsia Pacific / TokyoAsia Pacific / Sydney

Update timeline

  1. investigating Jun 29, 2026, 04:28 AM UTC

    We are currently investigating an issue where users are experiencing difficulties promoting applications through their deployment pipelines due to an incorrect ordering of deployment stages. This issue is affecting users across several regions. We are working to resolve the problem as quickly as possible and will provide updates as more information becomes available.

  2. identified Jun 29, 2026, 07:46 AM UTC

    The root cause has been found and linked to a misconfigured code that was deployed recently, which was then used to update the environment configuration orders. Mitigation actions will be implemented soon. We appreciate your patience while the fix is being fully rolled out.

  3. identified Jun 29, 2026, 10:43 AM UTC

    We are continuing to work on implementing the fix for the configuration issue affecting deployment pipelines across multiple regions. While the mitigation actions are being executed, users may still experience issues promoting applications or see incorrect ordering in their deployment stages. We remain focused on resolving this as quickly as possible and will provide another update once the solution has been fully rolled out.

  4. identified Jun 29, 2026, 11:21 AM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Jun 29, 2026, 01:52 PM UTC

    We have applied a solution to resolve the configuration issue affecting deployment pipelines across multiple regions. We are now monitoring the platform closely to ensure that application promotions are functioning correctly and that all systems have fully recovered.

  6. resolved Jun 29, 2026, 06:07 PM UTC

    The incident has been resolved, and services are now operating as expected. The fix has been successfully applied, and we have received confirmation from users that normal functionality has been fully restored.