Outsystems incident
Incident affecting 1CP operations in Europe Central region (Frankfurt)
Outsystems experienced a major incident on January 22, 2026 affecting Europe / Frankfurt, lasting 1h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 22, 2026, 03:29 PM UTC
We are aware of an issue affecting 1-Click Publish feature in Europe Central region (Frankfurt). Customers in this region may experience a build timeout in publish operations. Our team is currently investigating its cause. We will provide an update as soon as more details are available
- monitoring Jan 22, 2026, 04:19 PM UTC
A solution has been applied to resolve this issue. We are now monitoring to ensure full recovery.
- resolved Jan 22, 2026, 04:52 PM UTC
This incident has been fully resolved and the 1-Click Publish feature is now operating as expected. Thank you for your patience.
- postmortem Jan 27, 2026, 11:30 AM UTC
On January 22nd, between 15:00 UTC and 17:00 UTC, an incident affected ODC in the Europe \(Frankfurt\) region. Users experienced issues with One-Click Publish, specifically resulting in build timeouts and publish failures. The issue was caused by a communication failure between the internal queuing system and the Build Service, which prevented build processes from completing. Our team resolved the incident by restarting the Build Service and restoring communication. Normal service has been restored, and we are evaluating measures to improve system resilience moving forward.