Outsystems experienced a major incident on September 11, 2026 affecting Home and Forums and 1 more component, lasting 3h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 11, 2026, 12:47 PM UTC
We are experiencing some partial infrastructure outage which is causing connection issues with some of our online tools. We will update you as soon as we have the website up and running.
- investigating Sep 11, 2026, 12:47 PM UTC
We are continuing to investigate this issue.
- investigating Sep 11, 2026, 01:24 PM UTC
We are continuing to investigate this issue.
- identified Sep 11, 2026, 03:09 PM UTC
Maintenance work on the new Community unified login system is still underway. Our team is finalizing the transition tasks to ensure a smooth migration across the Community, O11 Personal Environments, and the ODC Personal Edition. Account operations and login access remain temporarily restricted while this work completes. We apologize for the extended downtime and will provide our next update shortly.
- resolved Sep 11, 2026, 04:43 PM UTC
The migration to the new Community unified login system has been completed. Sign-in and account operations are now available again across the Community, the Support Portal, O11 Personal Environments and the ODC Personal Edition. All services are operating as expected. We apologise for any disruption caused and thank you for your patience.