Our Sunday Visitor incident

Issue with Online Gift Processing - September 28

Notice Resolved View vendor source →

Our Sunday Visitor experienced a notice incident on September 29, 2025 affecting Online Giving Website, lasting 1d 19h. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2025, 07:56 PM UTC
Resolved
Oct 01, 2025, 03:35 PM UTC
Duration
1d 19h
Detected by Pingoru
Sep 29, 2025, 07:56 PM UTC

Affected components

Online Giving Website

Update timeline

  1. identified Sep 29, 2025, 07:56 PM UTC

    On September 28, we experienced an issue where some users may have had trouble submitting new gifts. Scheduled gifts processed as expected. Our team is reviewing and resolving any data discrepancies to ensure accuracy.

  2. identified Sep 30, 2025, 02:38 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Oct 01, 2025, 03:35 PM UTC

    This incident has been resolved.