Ortto experienced a major incident on August 16, 2023 affecting Ortto application and Ortto API, lasting 11m. The incident has been resolved; the full update timeline is below.
Affected components
Ortto applicationOrtto API
Update timeline
- identified Aug 16, 2023, 08:07 AM UTC
An issue in our Europe Data Center starting at about 17:05 Sydney time (07:05 UTC) is causing a partial outage for customers with data in the EU region. We are in the process of restoring services.
- resolved Aug 16, 2023, 08:19 AM UTC
Services in the EU region appear to have been restored as of about 17:45 Sydney time (07:45 UTC).