Orlo incident

Instagram Carousels

Minor Resolved View vendor source →

Orlo experienced a minor incident on March 8, 2024 affecting Social Networks, lasting 2d 23h. The incident has been resolved; the full update timeline is below.

Started
Mar 08, 2024, 10:08 AM UTC
Resolved
Mar 11, 2024, 09:15 AM UTC
Duration
2d 23h
Detected by Pingoru
Mar 08, 2024, 10:08 AM UTC

Affected components

Social Networks

Update timeline

  1. monitoring Mar 08, 2024, 10:08 AM UTC

    We want to inform you that there is currently a technical issue affecting the posting of Instagram carousels through our platform. This issue is on Instagram's end, and our team is actively working to navigate around it. We apologise for any inconvenience caused.

  2. monitoring Mar 08, 2024, 04:30 PM UTC

    We appreciate your continued patience as we navigate through the ongoing technical issue affecting the posting of Instagram carousels on our platform. The problem persists due to an issue with Instagram's API, and we are diligently working to implement a solution, if possible, as we await a fix from Instagram.

  3. monitoring Mar 08, 2024, 08:01 PM UTC

    The Instagram API appears to be fixed, and carousel posts should publish as normal. We will continue to monitor the situation.

  4. resolved Mar 11, 2024, 09:15 AM UTC

    This incident has been resolved.