Orlo experienced a minor incident on September 11, 2024 affecting Social Networks, lasting 1d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 11, 2024, 09:11 AM UTC
We are aware that users are currently experiencing issues when trying to post on Instagram. Users may face difficulties uploading posts, stories, or reels at this time. Our team is monitoring the situation closely and will keep you updated as Instagram works to resolve the problem. We appreciate your patience and understanding. For further updates, please check this page.
- identified Sep 11, 2024, 09:20 AM UTC
We have identified that the current issue with Instagram is only affecting posts containing multiple images. Users may experience difficulties when trying to upload carousel posts, but single-image posts, stories, and reels should be working as expected.
- resolved Sep 13, 2024, 08:34 AM UTC
We’re pleased to confirm that the issue affecting multi-image posts on Instagram has now been resolved. Users should no longer experience difficulties when uploading carousel posts.