Orb incident

Potential delays in "Usage Patterns and Balance Events" webhooks

Orb experienced a notice incident on January 5, 2025 affecting Webhooks, lasting 51m. The incident has been resolved; the full update timeline is below.

Started: Jan 05, 2025, 07:09 PM UTC
Resolved: Jan 05, 2025, 08:01 PM UTC
Duration: 51m
Detected by Pingoru: Jan 05, 2025, 07:09 PM UTC

Affected components

Webhooks

Update timeline

monitoring Jan 05, 2025, 07:09 PM UTC

We have detected and are working to resolve delays for some customers for the following webhooks: - subscription.usage_exceeded - subscription.cost_exceeded - customer.credit_balance_depleted - customer.credit_balance_dropped - customer.credit_balance_recovered The underlying issue has been resolved and our systems are working to return our webhook latency back to normal. We expect a full recover within the next few hours.
resolved Jan 05, 2025, 08:01 PM UTC

Webhooks latencies have returned to normal levels for all webhooks.