Oracle Cloud Outage History

Started Mar 04, 2026, 10:10 AM UTC· resolved Mar 05, 2026, 04:40 AM UTC

1. identified Mar 04, 2026, 07:20 PM UTC

   Our engineering teams have identified the source of the service disruption which is affecting multiple Oracle Cloud Infrastructure (OCI) services in the US East (Ashburn) region. Oracle engineers are continuing to implement mitigations for this issue. Further updates will be provided as soon as more information is available. Customer Impact: Customers may experience issues when attempting to connect to or perform service management operations on resources hosted in the region. Further updates will be provided as events warrant. Start Time : March 04, 2026 10:10 UTC Reference Number: 210f910e

2. identified Mar 04, 2026, 07:52 PM UTC

   Our engineering teams have identified the source of the service disruption which is affecting multiple Oracle Cloud Infrastructure (OCI) services in the US East (Ashburn) region. Oracle engineers are continuing to implement mitigations for this issue. Further updates will be provided as soon as more information is available. Customer Impact: Customers may experience issues when attempting to connect to or perform service management operations on resources hosted in the region. Further updates will be provided as events warrant. Start Time : March 04, 2026 10:10 UTC Reference Number: 210f910e

3. identified Mar 04, 2026, 08:25 PM UTC

   Our engineering teams have identified the source of the service disruption which is affecting multiple Oracle Cloud Infrastructure (OCI) services in the US East (Ashburn) region. Oracle engineers are continuing to implement mitigations for this issue. Further updates will be provided as soon as more information is available. Customer Impact: Customers may experience issues when attempting to connect to or perform service management operations on resources hosted in the region. Further updates will be provided as events warrant. Start Time : March 04, 2026 10:10 UTC Reference Number: 210f910e

4. identified Mar 04, 2026, 08:50 PM UTC

   Our engineering teams have identified the source of the service disruption which is affecting multiple Oracle Cloud Infrastructure (OCI) services in the US East (Ashburn) region. Oracle engineers are continuing to implement mitigations for this issue. Further updates will be provided as soon as more information is available. Customer Impact: Customers may experience issues when attempting to connect to or perform service management operations on resources hosted in the region. Further updates will be provided as events warrant. Start Time : March 04, 2026 10:10 UTC Reference Number: 210f910e

5. identified Mar 04, 2026, 09:20 PM UTC

   Our engineering teams have identified the source of the service disruption which is affecting multiple Oracle Cloud Infrastructure (OCI) services in the US East (Ashburn) region. Oracle engineers are continuing to implement mitigations for this issue. Further updates will be provided as soon as more information is available. Customer Impact: Customers may experience issues when attempting to connect to or perform service management operations on resources hosted in the region. Further updates will be provided as events warrant. Start Time : March 04, 2026 10:10 UTC Reference Number: 210f910e

6. identified Mar 04, 2026, 09:50 PM UTC

   Our engineering teams have identified the source of the service disruption which is affecting multiple Oracle Cloud Infrastructure (OCI) services in the US East (Ashburn) region. Oracle engineers are continuing to implement mitigations for this issue. Further updates will be provided as soon as more information is available. Customer Impact: Customers may experience issues when attempting to connect to or perform service management operations on resources hosted in the region. Further updates will be provided as events warrant. Start Time : March 04, 2026 10:10 UTC Reference Number: 210f910e

7. identified Mar 04, 2026, 10:20 PM UTC

   Our engineering teams have identified the source of the service disruption which is affecting multiple Oracle Cloud Infrastructure (OCI) services in the US East (Ashburn) region. Oracle engineers are continuing to implement mitigations for this issue. Further updates will be provided as soon as more information is available. Customer Impact: Customers may experience issues when attempting to connect to or perform service management operations on resources hosted in the region. Further updates will be provided as events warrant. Start Time : March 04, 2026 10:10 UTC Reference Number: 210f910e

8. identified Mar 04, 2026, 10:50 PM UTC

   Our engineering teams have identified the source of the service disruption which is affecting multiple Oracle Cloud Infrastructure (OCI) services in the US East (Ashburn) region. Oracle engineers are continuing to implement mitigations for this issue. Further updates will be provided as soon as more information is available. Customer Impact: Customers may experience issues when attempting to connect to or perform service management operations on resources hosted in the region. Further updates will be provided as events warrant. Start Time : March 04, 2026 10:10 UTC Reference Number: 210f910e

9. identified Mar 04, 2026, 11:20 PM UTC

   Our engineering teams have identified the source of the service disruption which is affecting multiple Oracle Cloud Infrastructure (OCI) services in the US East (Ashburn) region. Oracle engineers are continuing to implement mitigations for this issue. Further updates will be provided as soon as more information is available. Customer Impact: Customers may experience issues when attempting to connect to or perform service management operations on resources hosted in the region. Further updates will be provided as events warrant. Start Time : March 04, 2026 10:10 UTC Reference Number: 210f910e

10. identified Mar 04, 2026, 11:50 PM UTC

    Our engineering teams have identified the source of the service disruption which is affecting multiple Oracle Cloud Infrastructure (OCI) services in the US East (Ashburn) region. Oracle engineers are continuing to implement mitigations for this issue. Further updates will be provided as soon as more information is available. Customer Impact: Customers may experience issues when attempting to connect to or perform service management operations on resources hosted in the region. Further updates will be provided as events warrant. Start Time : March 04, 2026 10:10 UTC Reference Number: 210f910e

11. identified Mar 05, 2026, 12:20 AM UTC

    Our engineering teams have identified the source of the service disruption which is affecting multiple Oracle Cloud Infrastructure (OCI) services in the US East (Ashburn) region. Oracle engineers are continuing to implement mitigations for this issue. Further updates will be provided as soon as more information is available. Customer Impact: Customers may experience issues when attempting to connect to or perform service management operations on resources hosted in the region. Further updates will be provided as events warrant. Start Time : March 04, 2026 10:10 UTC Reference Number: 210f910e

12. identified Mar 05, 2026, 12:50 AM UTC

    Our engineering teams have identified the source of the service disruption which is affecting multiple Oracle Cloud Infrastructure (OCI) services in the US East (Ashburn) region. Oracle engineers are continuing to implement mitigations for this issue. Further updates will be provided as soon as more information is available. Customer Impact: Customers may experience issues when attempting to connect to or perform service management operations on resources hosted in the region. Further updates will be provided as events warrant. Start Time : March 04, 2026 10:10 UTC Reference Number: 210f910e

13. identified Mar 05, 2026, 01:20 AM UTC

    Our engineering teams have identified the source of the service disruption which is affecting multiple Oracle Cloud Infrastructure (OCI) services in the US East (Ashburn) region. Oracle engineers are continuing to implement mitigations for this issue. Further updates will be provided as soon as more information is available. Customer Impact: Customers may experience issues when attempting to connect to or perform service management operations on resources hosted in the region. Further updates will be provided as events warrant. Start Time : March 04, 2026 10:10 UTC Reference Number: 210f910e

14. identified Mar 05, 2026, 01:51 AM UTC

    Our engineering teams have identified the source of the service disruption which is affecting multiple Oracle Cloud Infrastructure (OCI) services in the US East (Ashburn) region. Oracle engineers are continuing to implement mitigations for this issue. Further updates will be provided as soon as more information is available. Customer Impact: Customers may experience issues when attempting to connect to or perform service management operations on resources hosted in the region. Further updates will be provided as events warrant. Start Time : March 04, 2026 10:10 UTC Reference Number: 210f910e

15. identified Mar 05, 2026, 02:27 AM UTC

    Our engineering teams have identified the source of the service disruption which is affecting multiple Oracle Cloud Infrastructure (OCI) services in the US East (Ashburn) region. Oracle engineers are continuing to implement mitigations for this issue. Further updates will be provided as soon as more information is available. Customer Impact: Customers may experience issues when attempting to connect to or perform service management operations on resources hosted in the region. Further updates will be provided as events warrant. Start Time : March 04, 2026 10:10 UTC Reference Number: 210f910e

16. identified Mar 05, 2026, 02:59 AM UTC

    Our engineering teams have identified the source of the service disruption which is affecting multiple Oracle Cloud Infrastructure (OCI) services in the US East (Ashburn) region. Oracle engineers are continuing to implement mitigations for this issue. Further updates will be provided as soon as more information is available. Customer Impact: Customers may experience issues when attempting to connect to or perform service management operations on resources hosted in the region. Further updates will be provided as events warrant. Start Time : March 04, 2026 10:10 UTC Reference Number: 210f910e

17. identified Mar 05, 2026, 03:28 AM UTC

    Our engineering teams have identified the source of the service disruption which is affecting multiple Oracle Cloud Infrastructure (OCI) services in the US East (Ashburn) region. Oracle engineers are continuing to implement mitigations for this issue. Further updates will be provided as soon as more information is available. Customer Impact: Customers may experience issues when attempting to connect to or perform service management operations on resources hosted in the region. Further updates will be provided as events warrant. Start Time : March 04, 2026 10:10 UTC Reference Number: 210f910e

18. identified Mar 05, 2026, 03:56 AM UTC

    Our engineering teams have identified the source of the service disruption which is affecting multiple Oracle Cloud Infrastructure (OCI) services in the US East (Ashburn) region. Oracle engineers are continuing to implement mitigations for this issue. Further updates will be provided as soon as more information is available. Customer Impact: Customers may experience issues when attempting to connect to or perform service management operations on resources hosted in the region. Further updates will be provided as events warrant. Start Time : March 04, 2026 10:10 UTC Reference Number: 210f910e

19. resolved Mar 05, 2026, 05:12 AM UTC

    We have resolved the issue which affected multiple Oracle Cloud Infrastructure (OCI) services in the US East (Ashburn) region. Oracle engineers have validated that service functionality is now restored. Customer Impact: During the impact window, customers may have experienced issues when attempting to connect to or perform service management operations on resources hosted in the region. Further updates will be provided as events warrant. Start Time : March 04, 2026 10:10 UTC End Time : March 05, 2026 04:40 UTC Preliminary Root Cause: Reference Number: 210f910e

Read the full incident report →

Started Mar 03, 2026, 01:24 PM UTC· resolved Mar 04, 2026, 09:18 AM UTC

1. investigating Mar 03, 2026, 02:28 PM UTC

   We're investigating an issue with Oracle Cloud Network Infrastructure. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

2. investigating Mar 03, 2026, 02:56 PM UTC

   We're continuing to investigate an issue with Oracle Cloud Network Infrastructure. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

3. investigating Mar 03, 2026, 03:25 PM UTC

   We're continuing to investigate an issue with Oracle Cloud Network Infrastructure. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

4. investigating Mar 03, 2026, 04:09 PM UTC

   We're continuing to investigate an issue with Oracle Cloud Network Infrastructure. Additional engineering resources have been engaged and are assisting with the investigation. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

5. investigating Mar 03, 2026, 04:40 PM UTC

   We're continuing to investigate an issue with Oracle Cloud Network Infrastructure. Additional engineering resources were engaged and are deploying further measures to restore normal service operations as quickly as possible. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

6. investigating Mar 03, 2026, 05:24 PM UTC

   We are continuing to investigate an issue with Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers are currently taking steps to improve network stability in efforts to enable further progress toward impact mitigation. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

7. investigating Mar 03, 2026, 06:04 PM UTC

   We are continuing to investigate an issue with Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers are currently taking steps to improve network stability in efforts to enable further progress toward impact mitigation. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

8. investigating Mar 03, 2026, 06:34 PM UTC

   We are continuing to investigate an issue with Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers are currently taking steps to improve network stability in efforts to enable further progress toward impact mitigation. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

9. investigating Mar 03, 2026, 07:05 PM UTC

   We are continuing to investigate an issue with Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers are currently taking steps to improve network stability in efforts to enable further progress toward impact mitigation. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

10. investigating Mar 03, 2026, 07:35 PM UTC

    We are continuing to investigate an issue with Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers are currently taking steps to improve network stability in efforts to enable further progress toward impact mitigation. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

11. investigating Mar 03, 2026, 08:05 PM UTC

    We are continuing to investigate an issue with Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers are currently taking steps to improve network stability in efforts to enable further progress toward impact mitigation. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

12. investigating Mar 03, 2026, 08:44 PM UTC

    We are continuing to investigate an issue with Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers are currently taking steps to improve network stability in efforts to enable further progress toward impact mitigation. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

13. investigating Mar 03, 2026, 09:14 PM UTC

    We are continuing to investigate an issue with Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers are currently taking steps to improve network stability in efforts to enable further progress toward impact mitigation. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

14. investigating Mar 03, 2026, 09:44 PM UTC

    We are continuing to investigate an issue with Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers are currently taking steps to improve network stability in efforts to enable further progress toward impact mitigation. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

15. investigating Mar 03, 2026, 10:14 PM UTC

    We are continuing to investigate an issue with Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers are currently taking steps to improve network stability in efforts to enable further progress toward impact mitigation. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

16. investigating Mar 03, 2026, 10:44 PM UTC

    We are continuing to investigate an issue with Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers are currently taking steps to improve network stability in efforts to enable further progress toward impact mitigation. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

17. investigating Mar 03, 2026, 11:14 PM UTC

    We are continuing to investigate an issue with Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers are currently taking steps to improve network stability in efforts to enable further progress toward impact mitigation. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

18. investigating Mar 03, 2026, 11:44 PM UTC

    We are continuing to investigate an issue with Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers are currently taking steps to improve network stability in efforts to enable further progress toward impact mitigation. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

19. investigating Mar 04, 2026, 12:14 AM UTC

    We are continuing to investigate an issue with Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers are currently taking steps to improve network stability in efforts to enable further progress toward impact mitigation. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

20. identified Mar 04, 2026, 12:44 AM UTC

    We have identified the issue affecting Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers have taken steps to improve the stability of the underlying services supporting the affected network infrastructure, and are now proceeding with further mitigation efforts. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

21. identified Mar 04, 2026, 01:19 AM UTC

    We have identified the issue affecting Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers have taken steps to improve the stability of the underlying services supporting the affected network infrastructure, and are now proceeding with further mitigation efforts. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

22. identified Mar 04, 2026, 01:50 AM UTC

    We have identified the issue affecting Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers have taken steps to improve the stability of the underlying services supporting the affected network infrastructure, and are now proceeding with further mitigation efforts. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

23. identified Mar 04, 2026, 02:26 AM UTC

    We have identified the issue affecting Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers have taken steps to improve the stability of the underlying services supporting the affected network infrastructure, and are now proceeding with further mitigation efforts. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

24. identified Mar 04, 2026, 03:00 AM UTC

    We have identified the issue affecting Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers have taken steps to improve the stability of the underlying services supporting the affected network infrastructure, and are now proceeding with further mitigation efforts. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

25. identified Mar 04, 2026, 03:31 AM UTC

    We have identified the issue affecting Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers have taken steps to improve the stability of the underlying services supporting the affected network infrastructure, and are now proceeding with further mitigation efforts. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

26. identified Mar 04, 2026, 04:01 AM UTC

    We have identified the issue affecting Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers have taken steps to improve the stability of the underlying services supporting the affected network infrastructure, and are now proceeding with further mitigation efforts. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

27. identified Mar 04, 2026, 04:30 AM UTC

    We have identified the issue affecting Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers have taken steps to improve the stability of the underlying services supporting the affected network infrastructure, and are now proceeding with further mitigation efforts. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

28. identified Mar 04, 2026, 05:02 AM UTC

    We have identified the issue affecting Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers have taken steps to improve the stability of the underlying services supporting the affected network infrastructure, and are now proceeding with further mitigation efforts. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

29. identified Mar 04, 2026, 05:30 AM UTC

    We have identified the issue affecting Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers have taken steps to improve the stability of the underlying services supporting the affected network infrastructure, and are now proceeding with further mitigation efforts. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

30. identified Mar 04, 2026, 05:59 AM UTC

    We have identified the issue affecting Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers have taken steps to improve the stability of the underlying services supporting the affected network infrastructure, and are now proceeding with further mitigation efforts. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

31. identified Mar 04, 2026, 06:35 AM UTC

    We have identified the issue affecting Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers have taken steps to improve the stability of the underlying services supporting the affected network infrastructure, and are now proceeding with further mitigation efforts. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

32. monitoring Mar 04, 2026, 07:03 AM UTC

    We have applied mitigations to address the issue with Oracle Cloud Network Infrastructure in the US East (Ashburn) region, and service health metrics are showing recovery. Oracle engineers will actively monitor service health during the recovery process. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

33. monitoring Mar 04, 2026, 07:31 AM UTC

    We have applied mitigations to address the issue with Oracle Cloud Network Infrastructure in the US East (Ashburn) region, and service health metrics are showing recovery. Oracle engineers will actively monitor service health during the recovery process. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

34. monitoring Mar 04, 2026, 08:00 AM UTC

    We have applied mitigations to address the issue with Oracle Cloud Network Infrastructure in the US East (Ashburn) region, and service health metrics are showing recovery. Oracle engineers will actively monitor service health during the recovery process. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

35. monitoring Mar 04, 2026, 08:32 AM UTC

    We have applied mitigations to address the issue with Oracle Cloud Network Infrastructure in the US East (Ashburn) region, and service health metrics are showing recovery. Oracle engineers will actively monitor service health during the recovery process. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

36. monitoring Mar 04, 2026, 08:59 AM UTC

    We have applied mitigations to address the issue with Oracle Cloud Network Infrastructure in the US East (Ashburn) region, and service health metrics are showing recovery. Oracle engineers will actively monitor service health during the recovery process. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

37. resolved Mar 04, 2026, 09:24 AM UTC

    Our engineering teams have applied mitigations to address the service disruption which was affecting multiple Oracle Cloud Infrastructure (OCI) services in the US East (Ashburn) region, including the Oracle Cloud Network Infrastructure issue that started at 13:24 UTC on March 3rd. Oracle engineers have validated and confirmed that services functionality has been fully restored. Please contact Oracle Support if you are still experiencing any issues. Customer Impact: Customers may have experienced connection timeouts, errors, and increased latency when attempting to perform OCI service operations during the impact window. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC End Time : March 04, 2026 09:18 UTC Preliminary Root Cause: Reference Number: f4c0b86b

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Started Oct 30, 2025, 07:22 AM UTC· resolved Oct 30, 2025, 09:04 AM UTC

1. investigating Oct 30, 2025, 08:47 AM UTC

   We're investigating a potential issue that is affecting multiple Oracle Cloud Infrastructure services in the Saudi Arabia West (Jeddah) region. An update will be provided within approximately 30 minutes, or as new information becomes available. Customer Impact: Customers may be unable to access or use their OCI service resources. Further updates will be provided as events warrant. Start Time : October 30, 2025 07:22 UTC Reference Number: 2b39f072

2. resolved Oct 30, 2025, 09:11 AM UTC

   We have identified and resolved the issue which affected Oracle Cloud Infrastructure services in the Saudi Arabia West (Jeddah) region. Customer Impact: During the impact time frame, customers may have experienced issue while accessing or using their OCI service resources. If you continue to experience any issues, please reach out to Oracle Support by creating a Service Request (SR). Further updates will be provided as events warrant. Start Time : October 30, 2025 07:22 UTC End Time : October 30, 2025 09:04 UTC Reference Number: 2b39f072

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Started Apr 28, 2025, 10:35 AM UTC· resolved Apr 28, 2025, 10:29 PM UTC

1. identified Apr 28, 2025, 05:44 PM UTC

   We are aware of power issues affecting parts of Europe, particularly Spain and Portugal. The Oracle Data Centers in Madrid remain operational, with no outage being reported for our Cloud Services. There is risk of 3rd party internet provider connectivity issues due to instability in the region. We are in close contact with local providers and continue to monitor the situation. If you are experiencing impact, please validate the root cause of your impact to decide the right way to restore your application availability. Customer Impact: Further updates will be provided as events warrant. Start Time : April 28, 2025 10:35 UTC Reference Number: CN-6256486

2. resolved Apr 28, 2025, 10:58 PM UTC

   We are aware of power issues affecting parts of Europe, particularly Spain and Portugal. The Oracle Data Centers in Madrid remain operational, with no outage being reported for our Cloud Services. There is risk of 3rd party internet provider connectivity issues due to instability in the region. We are in close contact with local providers and continue to monitor the situation. If you are experiencing impact, please validate the root cause of your impact to decide the right way to restore your application availability. Customer Impact: Further updates will be provided as events warrant. Start Time : April 28, 2025 10:35 UTC End Time : April 28, 2025 22:29 UTC Reference Number: CN-6256486

Read the full incident report →