Oracle Cloud incident

Networking | US East (Ashburn)

Minor Resolved View vendor source →

Oracle Cloud experienced a minor incident on March 3, 2026 affecting Networking — US East (Ashburn), lasting 19h 54m. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2026, 01:24 PM UTC
Resolved
Mar 04, 2026, 09:18 AM UTC
Duration
19h 54m
Detected by Pingoru
Mar 03, 2026, 01:24 PM UTC

Affected components

Networking — US East (Ashburn)

Update timeline

  1. investigating Mar 03, 2026, 02:28 PM UTC

    We're investigating an issue with Oracle Cloud Network Infrastructure. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

  2. investigating Mar 03, 2026, 02:56 PM UTC

    We're continuing to investigate an issue with Oracle Cloud Network Infrastructure. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

  3. investigating Mar 03, 2026, 03:25 PM UTC

    We're continuing to investigate an issue with Oracle Cloud Network Infrastructure. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

  4. investigating Mar 03, 2026, 04:09 PM UTC

    We're continuing to investigate an issue with Oracle Cloud Network Infrastructure. Additional engineering resources have been engaged and are assisting with the investigation. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

  5. investigating Mar 03, 2026, 04:40 PM UTC

    We're continuing to investigate an issue with Oracle Cloud Network Infrastructure. Additional engineering resources were engaged and are deploying further measures to restore normal service operations as quickly as possible. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

  6. investigating Mar 03, 2026, 05:24 PM UTC

    We are continuing to investigate an issue with Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers are currently taking steps to improve network stability in efforts to enable further progress toward impact mitigation. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

  7. investigating Mar 03, 2026, 06:04 PM UTC

    We are continuing to investigate an issue with Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers are currently taking steps to improve network stability in efforts to enable further progress toward impact mitigation. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

  8. investigating Mar 03, 2026, 06:34 PM UTC

    We are continuing to investigate an issue with Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers are currently taking steps to improve network stability in efforts to enable further progress toward impact mitigation. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

  9. investigating Mar 03, 2026, 07:05 PM UTC

    We are continuing to investigate an issue with Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers are currently taking steps to improve network stability in efforts to enable further progress toward impact mitigation. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

  10. investigating Mar 03, 2026, 07:35 PM UTC

    We are continuing to investigate an issue with Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers are currently taking steps to improve network stability in efforts to enable further progress toward impact mitigation. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

  11. investigating Mar 03, 2026, 08:05 PM UTC

    We are continuing to investigate an issue with Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers are currently taking steps to improve network stability in efforts to enable further progress toward impact mitigation. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

  12. investigating Mar 03, 2026, 08:44 PM UTC

    We are continuing to investigate an issue with Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers are currently taking steps to improve network stability in efforts to enable further progress toward impact mitigation. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

  13. investigating Mar 03, 2026, 09:14 PM UTC

    We are continuing to investigate an issue with Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers are currently taking steps to improve network stability in efforts to enable further progress toward impact mitigation. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

  14. investigating Mar 03, 2026, 09:44 PM UTC

    We are continuing to investigate an issue with Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers are currently taking steps to improve network stability in efforts to enable further progress toward impact mitigation. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

  15. investigating Mar 03, 2026, 10:14 PM UTC

    We are continuing to investigate an issue with Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers are currently taking steps to improve network stability in efforts to enable further progress toward impact mitigation. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

  16. investigating Mar 03, 2026, 10:44 PM UTC

    We are continuing to investigate an issue with Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers are currently taking steps to improve network stability in efforts to enable further progress toward impact mitigation. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

  17. investigating Mar 03, 2026, 11:14 PM UTC

    We are continuing to investigate an issue with Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers are currently taking steps to improve network stability in efforts to enable further progress toward impact mitigation. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

  18. investigating Mar 03, 2026, 11:44 PM UTC

    We are continuing to investigate an issue with Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers are currently taking steps to improve network stability in efforts to enable further progress toward impact mitigation. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

  19. investigating Mar 04, 2026, 12:14 AM UTC

    We are continuing to investigate an issue with Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers are currently taking steps to improve network stability in efforts to enable further progress toward impact mitigation. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

  20. identified Mar 04, 2026, 12:44 AM UTC

    We have identified the issue affecting Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers have taken steps to improve the stability of the underlying services supporting the affected network infrastructure, and are now proceeding with further mitigation efforts. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

  21. identified Mar 04, 2026, 01:19 AM UTC

    We have identified the issue affecting Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers have taken steps to improve the stability of the underlying services supporting the affected network infrastructure, and are now proceeding with further mitigation efforts. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

  22. identified Mar 04, 2026, 01:50 AM UTC

    We have identified the issue affecting Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers have taken steps to improve the stability of the underlying services supporting the affected network infrastructure, and are now proceeding with further mitigation efforts. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

  23. identified Mar 04, 2026, 02:26 AM UTC

    We have identified the issue affecting Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers have taken steps to improve the stability of the underlying services supporting the affected network infrastructure, and are now proceeding with further mitigation efforts. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

  24. identified Mar 04, 2026, 03:00 AM UTC

    We have identified the issue affecting Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers have taken steps to improve the stability of the underlying services supporting the affected network infrastructure, and are now proceeding with further mitigation efforts. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

  25. identified Mar 04, 2026, 03:31 AM UTC

    We have identified the issue affecting Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers have taken steps to improve the stability of the underlying services supporting the affected network infrastructure, and are now proceeding with further mitigation efforts. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

  26. identified Mar 04, 2026, 04:01 AM UTC

    We have identified the issue affecting Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers have taken steps to improve the stability of the underlying services supporting the affected network infrastructure, and are now proceeding with further mitigation efforts. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

  27. identified Mar 04, 2026, 04:30 AM UTC

    We have identified the issue affecting Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers have taken steps to improve the stability of the underlying services supporting the affected network infrastructure, and are now proceeding with further mitigation efforts. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

  28. identified Mar 04, 2026, 05:02 AM UTC

    We have identified the issue affecting Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers have taken steps to improve the stability of the underlying services supporting the affected network infrastructure, and are now proceeding with further mitigation efforts. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

  29. identified Mar 04, 2026, 05:30 AM UTC

    We have identified the issue affecting Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers have taken steps to improve the stability of the underlying services supporting the affected network infrastructure, and are now proceeding with further mitigation efforts. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

  30. identified Mar 04, 2026, 05:59 AM UTC

    We have identified the issue affecting Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers have taken steps to improve the stability of the underlying services supporting the affected network infrastructure, and are now proceeding with further mitigation efforts. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

  31. identified Mar 04, 2026, 06:35 AM UTC

    We have identified the issue affecting Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Oracle engineers have taken steps to improve the stability of the underlying services supporting the affected network infrastructure, and are now proceeding with further mitigation efforts. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

  32. monitoring Mar 04, 2026, 07:03 AM UTC

    We have applied mitigations to address the issue with Oracle Cloud Network Infrastructure in the US East (Ashburn) region, and service health metrics are showing recovery. Oracle engineers will actively monitor service health during the recovery process. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

  33. monitoring Mar 04, 2026, 07:31 AM UTC

    We have applied mitigations to address the issue with Oracle Cloud Network Infrastructure in the US East (Ashburn) region, and service health metrics are showing recovery. Oracle engineers will actively monitor service health during the recovery process. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

  34. monitoring Mar 04, 2026, 08:00 AM UTC

    We have applied mitigations to address the issue with Oracle Cloud Network Infrastructure in the US East (Ashburn) region, and service health metrics are showing recovery. Oracle engineers will actively monitor service health during the recovery process. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

  35. monitoring Mar 04, 2026, 08:32 AM UTC

    We have applied mitigations to address the issue with Oracle Cloud Network Infrastructure in the US East (Ashburn) region, and service health metrics are showing recovery. Oracle engineers will actively monitor service health during the recovery process. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

  36. monitoring Mar 04, 2026, 08:59 AM UTC

    We have applied mitigations to address the issue with Oracle Cloud Network Infrastructure in the US East (Ashburn) region, and service health metrics are showing recovery. Oracle engineers will actively monitor service health during the recovery process. Customer Impact: Customers may be intermittently experiencing connection timeouts, errors, and increased latency when attempting to perform OCI service operations. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC Reference Number: f4c0b86b

  37. resolved Mar 04, 2026, 09:24 AM UTC

    Our engineering teams have applied mitigations to address the service disruption which was affecting multiple Oracle Cloud Infrastructure (OCI) services in the US East (Ashburn) region, including the Oracle Cloud Network Infrastructure issue that started at 13:24 UTC on March 3rd. Oracle engineers have validated and confirmed that services functionality has been fully restored. Please contact Oracle Support if you are still experiencing any issues. Customer Impact: Customers may have experienced connection timeouts, errors, and increased latency when attempting to perform OCI service operations during the impact window. Further updates will be provided as events warrant. Start Time : March 03, 2026 13:24 UTC End Time : March 04, 2026 09:18 UTC Preliminary Root Cause: Reference Number: f4c0b86b