Oracle Aconex experienced a critical incident on October 28, 2025 affecting Core Aconex, lasting 1h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 28, 2025, 07:56 PM UTC
We have identified an issue that may result in your service being temporarily unavailable. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success.
- investigating Oct 28, 2025, 09:07 PM UTC
We are continuing to investigate this issue. We apologize for any inconvenience caused and thank you for your continued patience.
- resolved Oct 28, 2025, 09:54 PM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.