Oracle Aconex incident

Multiple Instances - Loss of Insights dashboard

Critical Resolved View vendor source →

Oracle Aconex experienced a critical incident on February 26, 2026 affecting Insights - Dashboard & Analytics and Insights - Dashboard & Analytics and 1 more component, lasting 1h 52m. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2026, 04:36 AM UTC
Resolved
Feb 26, 2026, 06:29 AM UTC
Duration
1h 52m
Detected by Pingoru
Feb 26, 2026, 04:36 AM UTC

Affected components

Insights - Dashboard & AnalyticsInsights - Dashboard & AnalyticsInsights - Dashboard & AnalyticsInsights - Dashboard & AnalyticsInsights - Dashboard & AnalyticsInsights - Dashboard & AnalyticsInsights - Dashboard & AnalyticsInsights - Dashboard & AnalyticsInsights - Dashboard & AnalyticsInsights - Dashboard & Analytics

Update timeline

  1. investigating Feb 26, 2026, 04:36 AM UTC

    We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.

  2. investigating Feb 26, 2026, 05:29 AM UTC

    Our engineers are continuing to work toward resolving the unplanned service outage. Thank you for your continued patience. The next update will be in 60 minutes.

  3. resolved Feb 26, 2026, 06:29 AM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.